Delivery charges for orders from the Online Shop?

Yes, there will be a delivery fee. When your order is prepared, you will be notified of delivery charges.

How long will delivery take?

Delivery times vary depending on the preferred shipping method. Airmail is the fastest delivery. Land transportation is also faster than sea transportation.

What exactly happens after ordering?

If you have ordered sample products, your products will be checked and packaged in stock. This is how it is sent to you.
If you have a production order, your required materials are checked. If there is something missing, our team will contact you and provide information on what you need to complete. When the information is completed, your products are prepared under your brand and our team contacts you and the cargo operation is started.

Do I receive an invoice for my order?

All your orders are shipped officially. Of course, your invoice documents for your order will be sent with the product.


When the order payment is taken of my bank account?

When you place an order online, your payment will be received as soon as you complete the shopping.

What is wishlist?

A wish list is a list of items you need right now. For example, ingredients can be written in this list. Your friends can then see what you need and send you these items as gifts.

What should I do if I receive a damaged or wrong product?

If you receive a damaged or wrong product, you can report it to our team and we will recommend a suitable solution for you.

Can I change or cancel my order?

If production has not started yet for your production orders, you can notify us of your change request. If there is availability, our team will help you with this. Products specific to your brand cannot be returned unless they are damaged.

What is ``package tracking`` in my orders?

This option is an information page where you can track the shipment of your order. From this page you can get information about the location of your shipment.